Brand |
EcoSmart |
---|---|
Product Dimensions |
17"W x 17"H |
Special Feature |
LED Display |
Color |
White |
Wattage |
27 KW |
Voltage |
240 Volts |
Maximum Flow Rate |
6.6 Gallons Per Minute |
Maximum Temperature |
120 Degrees Fahrenheit |
Heat Output |
27 Kilowatts |
Maximum Pressure |
150 Pound per Square Inch |
Mounting Type |
Wall |
Manufacturer |
Ecosmart |
Part Number |
ECO27 |
Item Weight |
6.6 pounds |
Item model number |
ECO 27 |
Is Discontinued By Manufacturer |
No |
Size |
17 x 17 x 3.5 |
Pattern |
Water Heater |
Shape |
Rectangle |
Item Package Quantity |
1 |
Special Features |
LED Display |
Included Components |
electric tankless water heater |
Batteries Included? |
No |
Batteries Required? |
No |
Warranty Description |
Lifetime Warranty on electronics, exchanger and element. Warranty only covers cost of heater; does not cover labor or any incidental damages. |
ASIN |
B002635ODW |
Customer Reviews |
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Best Sellers Rank |
#6,920 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #4 in Water Heaters |
Date First Available |
February 18, 2010 |
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iScottiScott –
The GoodAs for the item itself I would only suggest that the purchaser make sure they have sized the unit correctly for their needs and have taken their area’s ground water temp into account. The unit has a sublimely simple design and its shell is both space efficient and cosmetically pleasing. Unlimited hot water is a decadent luxury and Ecosmart makes it affordable to all. My lady is finally able to take her time wash and shave without ever running out of hot water (yikes for my water consumption). Regarding water consumption I’v found that this unit works amazingly well with the “Spa Fire-Hydrant” shower head, Economy and Performance.The BadThis pertains to the install process and NOT the unit. — The plumbing is very straight forward and should be doable by a moderately experienced DIY’er with basic plumbing tools and a little soldering know-how. The electrical work is also not very difficult, BUT requires two Double-Pole 40-Amp Breakers and sufficient sized service to handle the unit (which is actually comparatively large). But if you’ve got the space or are willing to upgrade your electric service, this item is a must-have.Final WarningThe large cost for this unit will come from the install by licensed professionals without which you cannot quality for the lifetime Warranty, My advice (if you are not planning to install yourself) would be to get quotes for the install (both plumbing and electrical) and compare those numbers to the cost of the unit if you end up paying more for the install than the unit is worth you might be better off forgoing the warranty because if you do have a problem it would still be cheaper to by a replacement unit.***One year UpdateI’ve had this unit for a year now and recently blew a heating element, (an issue caused by a plumbing change and NOT the unit itself). I only bring it up because its a bit of a pain to have to order a replacement from Eco-Smart since no other place I found (Even Amazon!**(CAN be purchased on amazon now)) carries this odd element size (9kW 240v Screw-In). So I would suggest having a spare on hand to avoid the shipping time wait if it becomes necessary. Also having seen first-hand what kind of scale and build-up can occur at tragic speeds on the heating elements, do yourself a favor and drop the extra $65 on the recommend ‘Aqua-pure’ scale inhibitor. Most users can only tell you that it seems to work having nothing to compare it against. I have seen both sides and it makes a world of difference! Aside from that, I am Extremely happy with this purchase, there is no going back in my household, Even with my girlfriend’s new 45-minute long shower ritual (compared to the 25ish she use to get), I have seen a consistent 20-30% electric consumption drop when compared to the two years proceeding it. So my unit will have paid for itself after another year of usage. If your experience is anything like mine you will NOT be disappointed with this unit, so I’d say buy with confidence***5-year UpdateAt the 5 year mark, I have been through 2 heating elements (since installed) and always keep 2 on hand to be prepared. I am positive that the unit has paid for itself at least twice and is still working strong. There is absolutely no going back to a standard tanked unit. Until a recent trip out of town in a hotel shower, I’d completely forgot about running out of hot water. The moment this unit breaks I’m replacing it with an identical unit. (A decision made over 2 years ago) every home owner should have one of these units. Save space, save money, and enjoy your unlimited hot water as a bonus for your wonderful investment!*** 10-year update,Just blew another heating element (5 in total now after a decade), and they are now available for purchase on amazon! My unit is STILL running strong and my girlfriend has built her own home and installed an Eco27 (As I mentioned, once you’ve experienced unlimited hot water there’s no going back). This device has already well exceeded my expectations and I’m overjoyed to give an amazing review. Love this product and WILL buy again in the home I’m planning to build.
Yomahomie03 –
Reason(s) for purchase: 1. Save $ on energy cost 2. Our tank water heater wasn’t getting the water hot enough (could have been goingout or was adjusted IDK) 3. Free up some valuable real estate in our laundry room (more like a closet)So, I managed to buy this model for $360 brand new. I had originally paid $505 and was on amazon about a week later and noticed that thisproduct was on sale as Amazon’s deal of the day. Sent the other one back and bought the sale one lol. I decided to go with thisparticular model because I would much rather have too much than not enough. It’s all about the incoming temperature and living in Hawaiithis product should do the job for us (4bd 3bth).I will update on actual savings in $ but keep in mind that each state charges differentamounts per kWh (Hawaii charges x3 of the national avg. so savings may appear more drastic) and families use different amounts ofhot water, but at least it will give you an idea.Pros: -Unlimited hot water -Supposed to save $ on energy -Frees up valuable space -Looks ModernCons: -Initial cost may be more than tank (will recoup $ over time) -In order to keep warranty must be installed professionally -Requires three 40 amp double pole breakers -Most likely need new electrical wiring ran -Seems to take a bit longer for hot waterInstall: Install “can” be fairly simple for the average DIYer if you can follow instructions and a few safety guidelines. The hardestpart is running the wiring to the electrical panel. Everything else is pretty easy. If your breaker box is in the same room as yourplumbing the install should be cake. Just make sure that your work is done to code. Wife and I installed it together (she helped run theelectrical wiring to the breaker box). Ours was across the room in the hallway. It actually took us two days working a couple of hoursto run our electrical (a different story for another day). After running the electrical it probably took me 30 minutes to an hour tofinish the rest (installing breakers, mounting and wiring the heater)After use: We have only been using it for about 3 or 4 days now and it is going to take some getting use to. The water definitely getshotter than it did before. The hotter water was the first thing that the wife noticed, but it does seem to take a bit longer to gethot water to the faucets. Not a lot of extra time but it’s noticeable, but other than that I have no complaints. That’s not even acomplaint….. More of an observation.Bottom line: I plan on installing one of these in our next home. I recommend this product to any who is debating whether or not to buya tankless water heater. Just do your research and makes sure that it will fit your needs. My wife regretted this purchase after havingto bust holes in our walls/ceiling and realizing how much work it was for us. Now that it’s done she tells me all of the time that sheis glad that we installed our new tankless water heater. Plus it does everything that we wanted it to do.Update: Product is still working flawlessly and I haven’t noticed any light flickering at all. Plus I am running this on a 150 amp service, but my incoming temperature will always be 60-70 degrees F all year round so shouldn’t come close to maxing this thing out. After 1 1/2 months of service this is what I noticed: 1. Saved $14 on first full electric bill 2. Almost seems like a waste whenever I wash my hands because by the time the water gets hot I am long gone unless hot water is already in the lines (not the machines fought). I thought about purchasing some point of use heater but changed my mind (not my forever house) 3. Love the bit of extra space in the laundry room. Feels more like a laundry room now that we can actually fit some clothes baskets in there. 4. Wife still enjoys it quite a bit. We even turned it down to 115 degrees. I was hoping to save more per month but even at this rate it would pay itself off in about 4 years or so (including everything….wiring, drywall to patch, texture, paint, valves and filter= Roughly $600 ). Not bad….Hoping next month we notice more savings. Will see I guess. Either way this product performs as advertised. Highly satisfied.
D. Dunn –
I’ve had this for 10 months (updated: 2 years now) and it’s worked great. I have really high powered water pressure in the showers here, and sometimes also am running a laundry washer and sink. I tried running the washer on Hot, then I turned on 1 sink and both showers to very hot and they all had plenty of hot water.It was pretty easy to set up. While their disclaimer says that you need to have a licensed electrician install it to get the warranty, over the phone 2 people there explained that it’s fine for a handyman to set it up, and that they will still honor the warranty as long as the problem clearly is not due to bad installation. In other words, if the problem is due to poor installation, then obviously they won’t want to send you a new one. That’s more than fair and means that you can save a lot of money having your handyman do it if he has electrical experience. I spoke to some people who said that most companies will put that a licensed person is required to install it for liability purposes to protect themselves. In real life, Ecosmart will cover it even if a non-licensed person installs it. Just write their name and phone number on the warranty registration card and send it in.Also, though their site says (I think from memory) that it needs 120 amps total, we asked them if putting it on a 100 amp subpanel would be enough, and they said yes, and we did that and it’s fine. I was told by a number of people that if you put it on a 100 amp subpanel and for some reason it gets more than 100 amps, all it does is switch the subpanel off. That’s the point of a subpanel. It makes it so only 100 amps can reach your main panel. So even with 2 showers, a large washer and a sink going, it didn’t go over 100 amps. And my showers have great water pressure, so it probably would be like 3 showers in most houses.I only have 150 amps total, and everything has worked great.I found customer service great to work with. If you have a tech question, ask them if you can speak to one of their technical people. They were happy to help me figure it out.The price for this was much lower than other places I researched, and not much more than a tank. I’ve saved a lot of money on my energy bills as it only heats up water when you need it. I think the savings will pay for the difference in 1 year, and after that it’s extra money in my pocket every month. I believe Amazon was a little cheaper than getting it directly through them but check because that could change over time of course.Also, it doesn’t take more than about 10 seconds longer to get hot water than with my tank. With a tank, the water in your pipes cools off, so 90% of the wait for hot water is the old water running out. I used to have to wait about 1 minute to get hot water in my showers. With this unit, it adds only 10 seconds to the process as it quickly cranks up and starts heating the water flowing through it.For the occasional mindless person who claims that because their one unit was a dud, that all of them are – get a brain and learn some math. If you buy 40 units and 10% of them are duds, then you can make some claims about overall performance. If you go to any tank or tankless heater that has more than 80 reviews, you’ll find at least a couple of reviews by people who got duds. It doesn’t mean they all suck. Be honest and just say, “Mine broke and I was unhappy,” and don’t try to make up that everyone is going to have a problem because you did. In this day and age, pretty much all manufactured things have some duds, even high end computers like Apple. I got a dud iphone and had to have it sent back for a new one. Does that mean you will? Chances are low.I have another property where I still have a tank, and just as many things can go wrong with a tank as with a tankless. And when they go wrong with a tank, it can wreck the floor of whatever room it’s in or close to, along with whatever things (furniture, cabinets etc.) are in touch with the floor. I can’t wait to replace the tank with a tankless. When the time comes, I’ll research what the best buy is out there for price and performance. Ecosmart was when I did, but I’m not wed to them or any other company.I also regained half a closet as it takes up almost no space. I put it in the upper corner of a closet out of the way. You can set the water temp with the turn of a knob. I love it. I will never go back to a tank.UPDATE: I’ve had it for 2 years now and still super happy with it.
Anthony Fleck –
I purchased the Ecosmart water heater to put into my new home that I built last year. I hired a plumber to do all of the new plumbing work so plumbed it in for me, I did the electrical work myself.I ended up spending about $180 on wire and breakers. The ECO 27 requires 3-30amp breakers at the panel and 3 runs of 8 gauge, 2 conductor wire. I live in Canada and 8/2 wire is rare apparently, so I had to go with an 8/3 wire and simply didn’t use the third wire, and taped it off. The electrical installation was pretty simple, I followed the directions, watched their YouTube installation video, ran through the tests with my tester, and viola, hot water.My complaints. The water takes awhile to get hot for some reason. I don’t know why. It seems as if all the cold water in the lines has to disappear first, then be replaced with hot water, then the hot water starts to come out. Washing your hands in the bathroom sink or kitchen sink can be slightly frustrating, as you have to wait a bit before the water gets hot. This is different from how I remember the way a hot water tank works. That’s it. On to the good stuff.First things first, the shower. In my master bath I have two shower heads in the shower. A Delta 57014 Slide Bar and an American Standard 10″ Rain Head. I installed a diverter so I can use one or the other, or both. I had to tweak the temperature settings a little bit, at first I figured 105 degrees would be best, as I enjoy a nice hot shower. However it was a bit too cool, perhaps the distance the water had to travel cooled it down? So I stepped it up a bit to 128 degrees. With a single shower head running it is right on the edge of being too hot, but I really enjoy hot showers. If it becomes too much for me to bare I turn it down a little or just flip on the other shower head. With both running, it is a temperature I think most people would enjoy. I try, most of the time, to be energy and water efficient, I turn the shower off and soap up, turn it back on to rinse. But let me tell you! I’ve had a couple of mornings after being out late and having a couple too many drinks, and I have laid in the shower with both shower heads going for upwards of an hour. It doesn’t stop, it doesn’t slow down, it doesn’t get cold. Even when it was -20 Celsius outside, it kept heating my water up for my shower 🙂 The last thing I would like to say about the shower, since I have the Ecosmart set at a temperature that works for me, all I do is turn it straight to hot, no mixing. This allows toilets to be flushed, sinks to be ran, etc. without ever flinching a degree when I am in the shower.Next! I installed a Roman style faucet for my tub. This baby pours water out. It pours too fast actually. The Ecosmart cannot keep up. This was actually the first test I made with the water heater and I was very disappointed at first. However, if I turn the tap down a bit, it heats up, turn it down a bit more, and it gets even hotter. Simple fix really. The tub takes a little longer to fill, but it’s not a huge deal. I don’t bathe often anyway.The dishwasher.. I have a Whirlpool dishwasher that has an element in it to help heat the water beyond what the Ecosmart can do. I never had any problems with washing dishes, I’m not 100% sure how well it would perform without the element in the dishwasher to help heat the water more, but I purposely bought a dishwasher that would do this just in case.All in all, it’s an excellent and aesthetically appealing unit. I don’t have any complaints, and it seems as if it’s only limitation is at higher flow rates. I cannot say if it’s saving me any money, as I haven’t anything to compare it to.
Robert Von Sarbacher –
Trying to get rid of gas heated anything in the house to protect the family – I bought this – problem with it is only one thing….. for a LARGE 3 full bathroom house if you used the furthest away bathtub from the unit (downstairs garage) you could not put it on highest setting to get water out of the bathtub – you had to put it on like medium flow of water coming out to get it to super scalding hot – it could not keep up – that being said – showers were no problem – scalding hot – also cut down on my bills – no more gas bill at all plus increase in the electric bill b/c of this unit was about 1/2 of what gas was b/c only ever turns on when water flows period… it was fine to use in multiple bathrooms and kitchen at same time also FYI…. so these were all my worries thinking I was totally screwing up buying one of these devices – but it works!!! one last note::: it cost me $800 to have an electrician put in 4 of the 40AMP connectors necessary to run this device which cost in the end more than double the cost of this device – it will NOTTTT work without a 40AMP and it’s very unlikely you have 4 extra 40 AMP connectors on your electric grid in house and if you do they are used by something else guaranteed ! this is something they did not mention!! even though it’s on the box it’s umm wow… ugly cost – also the cost to BUY the 40 AMPs switches were ummm $60ish or where they $100 ish I forget … so over $1000 total cost on electrician plus switches! sheesh… but I’m saving about $50 per month by switching to this so in 2 yrs it’s paid for anyway but still – sheesh -I will give also another word of advice – I looked thru 100 of these devices – OMG so much work – let me tell you that had I spent that amount of time searching instead of a person who installed 100s of these before (a full plumber/electrician company) I would have probably saved crazy money b/c I don’t thing I would have been spending that $1000 to $1200 for an install – I think they would have handled the whole thing for like $700 ish (install for plumbing for this device PLUS upgrade of electrical PLUS 4 switches cost etc) … OOPS… I did not find this out until RIGHT AFTER the electrician was done – my friend had called me the day of or day after I had it all electrically upgraded to tell me they had found about 3 others that do this all the time in addition to working all sorts of other construction jobs – they did say however these devices are all quite GOOD if you do not go cheap like $187 one – notice I got the 2nd to most powerful one in existence the 27 version with 4 of the 40amp connectors and so on… they said they just dont have trouble with these devices but they do require maintenance like de-scalling the calcium scales off every few yrs – I never need that though b/c I have a water enhancement unit that forbids scaling for life – hehe….
Jeffrey Evans –
I purchased the ECOsmart ECO 18 tankless water heater in April from Amazon during one of their open box warehouse sales for a very cheap price. The unit arrived as a wreck (as I expected it would). After beating out the smashed in cover (from improper shipping packaging) I inspected the inner workings, and found several parts ajar, and the cold water inlet fitting missing. Amazon offered an additional discount to me, so I took it, and set out to fix the unit, and replace the missing part. The cold inlet fitting has a one of a kind unique fitting threads, and I quickly found out that it’s irreplaceable. A call to Ecosmart tech support was personally and professionally handled. The tech told me that this part is not available. He then went into their spare parts junk drawer, found one used, and sent it to me for next to nothing. I couldn’t be happier with Ecosmarts service! The unit sat for 4 months until I had time to install it myself. I wanted to be sure it worked before gutting out my perfectly good water heater, so this report is what I found by permanently wiring, but temporarily plumbing the unit so as to not disturb the existing water heater. First of all, I live in South Florida (Broward County). Our water is fairly warm as supplied (70 Deg. Inlet temperatures in summer). I can only report how the unit worked with reasonably warm inlet temperatures. I’ve lived in the past in places where the water is 50 Deg. Year round coming out of the tap (NE Ohio), so I know I’m living in ideal conditions for a tankless electric water heater set up. I can report the following: I measured my normal shower water temperature. I like a hot shower. Using a lab quality thermometer, I find a water temperature of 95 to 98 Degrees is pretty darn hot. Maybe not hot enough to thaw out a frozen Ohio Linesmen, or firefighter with ice frozen to your face, but plenty hot for normal humans. I have the ECosmart 18 because electrically, my house only has 150 amp service. Larger Ecosmart units would overload my supply service. As tested, a 5 GPM flow (That’s enough for two old fashioned shower heads AND a sink running hot, the outlet hot water as measured was 115 degrees. This is with the unit set as high as it will go (140 Degrees). The unit will maintain a 45 degree water temp increase over inlet temperature. Testing at a flow rate of 2.5 Gallons per min.(enough for an old fashioned shower head and a sink), the unit maintained 135 deg. With the temp set at 140. My unit had no problem maintaining 115 deg. output if set at 120 deg. With a flow rate of 2.5 gallons a minute. In testing, I found a constant 5 degree error between what the unit says the set temperature is, and actual. Not bad considering it’s not an aerospace product, and some small gauge error is possible. The hot water tank I’m replacing is a 65 gallon unit, and IT DOES flicker the house lights every time a heating element turns on. (Noticeably annoying). I am super happy to report that the Ecosmart 18 unit does not flicker my house lighting. If you look very carefully, a very, very slight, teeny, weeinee load can be seen in the interior lighting of the house when the Ecosmart unit turns on, but it’s MUCH better than my existing standard tank type water heater. The ECO 18 turns on with very little water flow (a sink just turned on enough to wet a tooth brush will trigger it to heat the water) so flow sensing is perfect, and not a factor at all. My overall opinion is that yes, the unit is delicate, and is prone to damage in shipping. Once placed in service, it’s rugged enough to last a long time, and it works better than advertised. If you are in very cold water climate, you will need the biggest unit, and adequate power supply. Ecosmart lists what the unit will actually do modestly. If you read up on the specifications for each of their units, and match your water need and water temperature and follow the installation instructions you will never be disappointed by purchasing an Ecosmart unit. These things are great! Do your homework before you buy, and match it properly, you won’t be disappointed! Removing that old tank water heater and replacing it with the Ecosmart gave me a whole lot more room in my garage, as an added benefit too!
D. G. Florida –
I installed this for a bathroom and the clothes washer. Installation can be tricky because it requires 2 40 Amp breakers. I installed it next to the house breaker box which is in the laundry room, I had 2 spare slots for breakers, my house has a 200 Amp service and we had enough excess for the potential 75 A draw of the water heater.I spoke with several plumbers about tankless, all said gas was the way to go and electric units lasted 6-8 years. To extend the life of this unit, they suggested not operating it at max capacity and adding an anti-scale filter. I added the filter. I used the plumbing valves to limit the GPM to 1.6 which is plenty for a shower and sink. I limited it further 10 1.1 GPM for the clothes washer using the washer valves. The data sheet says the unit max will heat water 40 deg F at 3.2 GPM (at my house, ground water is at 70, the unit is set to heat it to 110). By limiting the GPM to 1.6 the max current drops from 75 to about 35-40, so the heating elements and circuitry are at about 50% capacity.I put 1 shutoff valve on the heater output, and 2 valves on the input one valve on either side of the filter. That allows me to isolate the filter when the cartridge needs to be changed, isolating it prevents water from draining out of the heater. You definitely do not want air in the heater or it will burn out the heating elements. The valve on the output allows me limit the flow through the heater and to isolate the bathroom and clothes washer from the heater when they need maintenance.However, to be safe, when I change the filter or the water is interrupted, I turn the water heater breakers off. Before turning the breakers back on I run water through the heater at max flow for a few minutes to make sure air is flushed out of the heater.Its made life a lot easier. We get instant hot water because its mounted next to the washer and bathroom. Clothes are cleaner (no hot water for the clothes washer before adding this tankless heater).
MumsterMumster –
Our new ecosmart ECO 27 is impressive. It replaced a 75 gallon water heater. We are very happy with its quality, performance, and price. Hope it holds up for many years. Looking forward to lower utility bills.We took back to back showers, ran the dishwasher, and washed the dog (Great Pyr) without interruption in hot water.
K. Lasagna –
We installed this to replace an old, traditional 50 gal water heater. You do need to have someone familiar with electrical work do this, as we had to install three 40amp breakers, and you will need to have space for them in your electrical panel. Our power consumption is a fraction of what it was. The water is very hot, and takes about the same amount of time to reach the farthest shower in the house as the old water heater. We mounted this on the wall, and it takes up very little space. For a smaller household, this is definitely the way to go. If you use a lot of water, go with a hybrid (heat pump) water heater to save energy.
Kate227 –
I purchased one 12 years ago and only issue was 1 blown fuse. Recently found 1 of the heating elements were not working so I called a repair man. He said for the cost of the unit, it would be best to buy a new one since it lasted 12 years. So I bought another one.